Privacy Policy

Last updated on: September 27, 2023

1. Introduction
Welcome to PRIVATECALL LLC. Your privacy is important to us, and this policy outlines how we handle the personal information you provide to us. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect
When you sign up and use PRIVATECALL LLC, we collect:

  • Email addresses
  • Social media usernames
  • Cell phone numbers
  • Other personal information you choose to provide

3. How We Use Your Information
We use the information we collect to:

  • Enable your use of our service, including scheduling video calls
  • Send you notifications about your booked calls, updates, or other service-related communications
  • Process transactions and payments
  • Enhance and improve our services and website
  • For other purposes, with your consent

4. How We Share Your Information
Your information may be shared:

  • With creators when a call is booked to facilitate the video call.
  • With third-party service providers who assist us in operating our website, conducting our business, or serving our users.
  • To comply with the law, protect our rights, or to enforce our terms of service.
  • We will not sell, trade, or otherwise transfer your personal information to third parties for their direct marketing purposes.

5. Secure Video Calls
While we strive to ensure secure video call connections, you and the creator are responsible for ensuring your own individual privacy settings and environment during the call. PRIVATECALL LLC cannot be held liable for any breaches that occur due to actions outside of our platform.

6. Security
We implement a variety of security measures to maintain the safety of your personal information. While we take security seriously, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices
You have the right to:

  • Update or correct your personal information.
  • Opt-out of receiving promotional communications.
  • Delete your account and personal information.

To make any of these requests, please contact us using the information provided at the end of this policy.

8. Children’s Privacy
Our service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the updated policy on this page and notify you of significant changes.

10. Contact Us
For questions about this privacy policy, or if you have any requests regarding your personal data, please contact us at support@privatecall.com.

11. Cookies and Tracking Technologies

Use of Cookies
PRIVATECALL LLC uses cookies and similar technologies to improve and customize your experience on our platform. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.

How We Use Cookies

  • Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave our website. They enable website functionalities such as keeping track of your session ID.
  • Persistent Cookies: These remain in your browser for a longer period of time. They help us recognize you as a unique visitor when you return to our website and allow us to remember your preferences.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
  • Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.

Third-Party Cookies
We may use third-party services, such as Google Analytics, to help us understand our site usage and to deliver tailored advertisements to users. These third-party services may use their own cookies. We do not control these cookies and you should check the third-party websites for more information about them.

Disabling Cookies
You can choose to enable or disable cookies in your internet browser. By default, most browsers accept cookies, but this can be changed. For further details, consult the help menu in your browser. Disabling cookies may prevent you from fully enjoying the features available on our website.

Other Tracking Technologies
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on our website to help customize the website and improve your experience.

Your Consent
By using our website, you consent to our use of cookies and similar tracking technologies as described in this section.

12. Data Security
At PRIVATECALL LLC, we prioritize the security of your data. We have implemented various physical, technical, and administrative measures designed to safeguard and secure the information we collect online from unauthorized access, use, alteration, and disclosure.

We employ encryption technologies, such as the Secure Socket Layer (SSL) protocol, to protect sensitive information transmitted online. Additionally, access to user personal information is restricted to employees, contractors, and agents who require the information to perform their job duties and responsibilities. Those individuals are bound by confidentiality obligations and may face disciplinary measures or termination if they fail to meet these obligations.

However, please understand that no security measures are perfect or impenetrable. While we strive to protect your personal data, we cannot guarantee the complete security of your data transmitted to our website. Any transmission of information is at your own risk.